OUR CULTURE

Culture is simply just the way we do things. Culture is what you hear and what you observe in an organisation. There are three personal behaviours that define the Programmed culture that we seek to observe consistently across our organisation, these are:

 

Personal safety leadership


PERSONAL SAFETY LEADERSHIP
We provide our people with the opportunity display personal safety leadership regardless of their role or location.

 

CARE AND EMPATHY


CARE AND EMPATHY
Our people are encouraged to display care and empathy for those they work and interact with.

 

 

Good customer service

 


CUSTOMER SERVICE
Our people display what we like to call ‘good old fashioned’ customer service.