The 2017-18 FM Industry Census, produced in partnership by the Facility Management Association (FMA) and Programmed Facility Management, has been released this week.


Now in its sixth edition, it gauges the perceptions of FM professionals, including the practitioners who deliver services, the purchasers who procure services, and the suppliers who support the industry.

To mark the launch of the Census, the FMA and Programmed today launched a short video explaining the FM industry. This video provides a brief overview of the industry based on this year’s findings, including demographics, current trends, and the challenges facing facility managers.


The Census is a vital tool to promote a better understanding of facilities management and identify opportunities for growth.


“Facility managers play a crucial role in ensuring the safety, security and sustainability of our built environment,” said Nicholas Burt, Chief Executive Officer of the FMA. “However, their work is often unseen.”


“The video aims to raise the profile of this vital profession, and convey some of the key insights gleaned through the latest annual Industry Census.”


Some of the key trends highlighted by this year’s Census include:

  • 29% of FM practitioners identify as female, up from 19% in 2013
  • 73% of practitioners are under the age of 50, compared to 52% in 2013
  • The key benefits of outsourcing FM are “greater flexibility”, “access to best practice” and “reduced costs”
  • Maintenance and cleaning are the most sub-contracted services
  • The biggest challenge facing the industry is advances in technology.



FMA members can download the Census for free or purchase printed copies from the FMA shop.