National scale, delivered locally
At Programmed, we understand that managing facilities across a geographically diverse portfolio requires more than scale; it demands clarity, consistency, and local understanding.
We combine the efficiencies of centralised management with the adaptability of local expertise, enabling seamless service delivery across complex and dispersed asset portfolios. Our national footprint, supported by regional delivery hubs, allows us to respond quickly to local requirements while maintaining strong governance and consistency at a national level.
This approach provides organisations with operational confidence. Rather than managing multiple service providers, contracts, and reporting frameworks, a single Facilities Management service provider brings clarity, accountability, and reduced complexity across all sites. For leadership teams, this means fewer interfaces to manage and greater confidence that facilities are being delivered consistently and safely.
Confidence and consistency across complex portfolios
Programmed’s extensive national portfolio demonstrates our ability to tailor services locally while maintaining a unified operating model. Our regional teams understand site-specific challenges and are empowered to act swiftly, ensuring continuity of service and rapid response as situations arise.
For highly technical environments, including research, science, infrastructure, and asset-intensive operations, this model is especially critical. These sites demand skilled labour, specialised compliance, and deep technical capability. Programmed brings broad experience across complex industries, enabling us to deploy the right expertise, at the right time, without compromising safety, quality, or performance.
By combining national capability with regional delivery, Programmed acts as a trusted business partner, supporting operational excellence and long-term outcomes across every location.
Proven in practice
Impact beyond operations
Programmed has partnered with Muru Office Supplies since 2016, sourcing office products through a socially responsible supplier. Muru directs 20% of its profits to initiatives supporting First Nations communities, including education, employment, and cultural programs. This collaboration aligns with Programmed’s Reconciliation Action Plan and commitment to empowering Indigenous businesses.
“By making reconciliation a priority, Programmed creates meaningful impact across its communities, setting the standard for its people, partners, and suppliers to follow.”
—Mitchell Ross, Co-Founder & CEO, Muru Offices Supplies
Trusted national capability, extended at Melbourne Airport
A key example of this approach is the renewal of our long-standing partnership with Melbourne Airport. Through this agreement, Programmed continues to deliver comprehensive Facilities and Civil Maintenance services with 24/7 reactive and preventative support—drawing on our national capability across critical infrastructure while applying deep, on-the-ground expertise tailored to the unique demands of a live airport environment. Backed by experience across major aviation hubs nationwide, our local teams play a critical role in keeping Melbourne Airport operating safely, efficiently, and seamlessly every day.
“Everyone from the frontline to management is part of the broader Melbourne Airport family. They work closely with us, our stakeholders, and other service providers across the precinct prioritising our travellers and stepping forward to make a difference.”
— Matthew Stirling, Executive General Manager – Engineering & Asset Management, Melbourne Airport
Delivering confidence at scale
These partnerships demonstrate how Programmed’s national capability, combined with strong local delivery, translates into real-world outcomes across diverse and critical environments.
With deep industry experience and trusted regional teams, we help organisations operate with confidence – today and into the future.
