Urban Maintenance

Strategic urban maintenance solutions that respond to the realities of each environment, supported by practical, sustainable service delivery.

Urban assets—including public art, playgrounds, signage, street furniture, and open spaces—require consistent care and timely response. Programmed Urban Maintenance delivers a coordinated suite of services to help keep public environments safe, clean, and well presented.

Building on the legacy of Urban Maintenance Systems, a trusted name across local and state government, agencies, and commercial enterprises, Programmed Urban Maintenance brings specialist capability into the scale and support of the broader Programmed network.

Services are delivered by trained teams using well-maintained equipment, supported by national systems and strong local knowledge. Whether responding to a single issue or managing a long-term program, delivery is consistent, reliable, and fit for purpose.

Some of our key customers include:

• Metro Trains, VIC
• City of Stonnington
• City of Sydney
• Boroondara Council
• Port Phillip Council
• Sydney Trains

Graffiti Removal and Management

Safe, trusted urban maintenance that protects your public profile.

A proactive 24/7 response helps keep environments clean, safe, and welcoming while discouraging repeat vandalism. Locally informed strategies ensure each site is addressed promptly and in line with its specific risks and requirements.

From large-scale remediation across rail corridors to isolated incidents, graffiti management is delivered at the appropriate scale. Specialist removal solutions are applied selectively to suit different surfaces and settings, ensuring effective outcomes without unnecessary impact.

Public Art Maintenance

Specialist care for community artworks and cultural assets.

Community art, monuments, and installations are maintained to protect their original intent, materials, and setting. Each asset is assessed individually, with cleaning, conservation, and upkeep methods selected to suit both heritage and contemporary works.

Maintenance is delivered in collaboration with artists, conservators, and engineers, supported by inspection routines aligned with council and cultural protocols. Services also support temporary installations and civic events, ensuring artworks and public assets are appropriately managed.

Playground & Park Furniture Maintenance

Playgrounds and park assets are maintained to support safe, reliable use by the community, with particular care given to areas used by children.

An integrated urban maintenance approach helps manage risk, reduce reactive repairs, and keep assets in service for longer. Works include inspection, cleaning, repair, and installation of playground equipment and park furniture such as benches, shelters, and BBQs. Surface painting, protective treatments, and safety compliance checks are completed in line with relevant standards to support the continued safe use of public spaces.

Asset Inspections & Reporting

Urban infrastructure assets are inspected to ensure they remain safe, serviceable, and fit for use.

Routine and ad hoc inspections, including drone assessments where appropriate, provide clear visibility of asset condition. Findings are documented with before-and-after photography and recorded through integrated reporting platforms, supporting accurate asset registers, planning, prioritisation, and budgeting.

Inspection data also informs targeted prevention measures such as protective coatings, murals, lighting, CCTV, and hotspot programs. Regular monitoring combined with rapid response helps deter repeat vandalism and maintain safer public spaces.

Cleaning & Surface Protection

Public spaces and assets are cleaned and protected to support safe use and long-term presentation.

Services are delivered flexibly to suit both routine programs and ad hoc needs, with approaches shaped by individual site conditions. Specialist pressure cleaning improves safety and presentation across hard surfaces, while litter and hard waste removal helps keep railway corridors, parklands, and public spaces clean and usable.

Regular inspections and a hotspot-based approach reduce the time waste remains on site, enabling faster response and supporting ongoing deterrence in high-use areas.

Signage Installation & Cleansing

Signage assets are managed to remain visible, legible, and accessible across transport networks and public spaces.

Wayfinding and public signage are installed and maintained to support safe movement and clear navigation for everyday use. Services form part of a coordinated urban maintenance approach, helping maintain consistency, visibility, and order across corridors, networks, and precincts.

Works include the installation, cleaning, restoration, and ongoing maintenance of signage assets to ensure they remain compliant and fit for purpose. Integrated with broader urban presentation programs, these services support councils and transport authorities in maintaining clear, well-managed public environments.

The Programmed Difference

Creating Better Service Outcomes

Programmed Urban Maintenance delivers consistent, reliable outcomes through the integration of local expertise, national capability, and proven systems.

Deep local knowledge is supported by the scale of the Programmed network, allowing services to be delivered efficiently, coordinated across regions, and responsive to changing conditions. This combination ensures continuity of service, clear accountability, and consistent standards across every site and contract.

Built on governance, compliance, and continuous improvement

Every Urban Maintenance contract is underpinned by established governance frameworks, accredited management systems, and significant in-house technical resources. These systems have been tested and proven across multiple sectors and service lines, providing confidence in compliance, safety, and delivery.

For client partners, this means fewer interfaces to manage, clearer reporting, and services that perform as expected—day to day and over the long term.