Project Background
The City of Sydney prioritises visual appeal, public safety, and the longevity of its urban assets.
Challenge
Council required a solution that balanced rapid graffiti removal with the preservation of heritage and public art. This work was carried out in high-traffic zones, where graffiti, pollution, and wear demanded consistent, high-quality maintenance.
Project Outcome
Programmed Urban Maintenance deployed a team of 30+ graffiti specialists to deliver a scalable, responsive service across council’s diverse asset portfolio.
The program achieved:
- 6,500 tasks/month
- 4,440 hours of service/month
- 91% of jobs completed within 24 hours
- 99% KPI compliance
- 100% photographic documentation
Scope of Works
- Graffiti removal and public art maintenance
- Programmed inspections and reactive works
- Anti-graffiti coatings and smart pole cleaning
- Public art cleaning and preservation
Key Tasks & KPIs
- Rapid Response: 91% of tasks completed within 24 hours
- Volume: 6,500 tasks monthly
- Quality Assurance: 99% KPI compliance
- Transparency: 100% photographic evidence for every job
Contact us today for reliable urban maintenance that ensures safety and compliance for local communities.
