Risk
Our Risk Management Policy commits us to the effective management of risk across all aspects of our operations, including identifying, assessing, monitoring, managing and mitigating risks on behalf of our customers.
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Our Risk Management Policy commits us to the effective management of risk across all aspects of our operations, including identifying, assessing, monitoring, managing and mitigating risks on behalf of our customers.
Our policy and procedures are aligned with ISO 31000:2018 Risk Management –Guidelines and support our business resilience.
Our risk management procedures define the Hazard Identification, Risk Assessment and Control process we use to protect the welfare of people and the environment while complying with our health, safety and environmental obligations.
Risk and hazard identification tools that we have established include:
- The Risk Register to quantify risks across the business, contracts and sites and manage their avoidance or mitigation
- Site Risk Assessments to identify and manage operational safety risks for each job
- Hazard identification and incident reporting through an online field mobility app
- Incident investigations that seek to identify changes that feed back into revised or new practices
- Accountability for risk at all levels of the business and governance to manage resolution and escalation of risk events and emergencies.
Success Stories
Frequently Asked Questions
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What does Programmed do?
Programmed is a leading provider of staffing, facility management, and maintenance services across Australia and New Zealand. We help businesses find the right people and keep their operations, buildings, and assets running smoothly, and we help job seekers find meaningful work across a wide range of industries.
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Is Programmed a recruitment agency, a labour hire company, or a facility services provider?
We’re all three. Programmed combines staffing and labour hire, permanent and professional recruitment, training and apprenticeships, and facility and property maintenance services under one company, so businesses can partner with us for more than one need at a time.
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What industries does Programmed work in?
We work across more than 11 major industries, including Mining, Oil & Gas, Manufacturing & FMCG, Transport & Logistics, Government & Infrastructure, Education, Utilities, Telecommunications, Retail & Commercial, Business Services, Tourism & Sport, and Strata & Body Corporates.
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Where does Programmed operate?
We operate from more than 100 locations across Australia and New Zealand, so most businesses and candidates can access local, on-the-ground support wherever they are.
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Is Programmed part of a bigger group?
Yes. Programmed has been part of the Japan-based PERSOL Group since it was acquired in October 2017. In Australia, PERSOLKELLY has also rebranded to PERSOL as the wider group unifies its operations under one brand.
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How long has Programmed been in business?
Programmed was founded in Victoria in 1951 and has grown through decades of expansion and acquisitions. Today we employ more than 32,000 people a year and support more than 10,000 customers across Australia and New Zealand.
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I'm looking for a job with Programmed. How do I apply?
Head to our online Job Search to view current vacancies and apply directly, or get in touch with your nearest Programmed office to speak with a recruitment consultant about opportunities in your area.
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I need staff or a service for my business. How do I get started?
Contact us through our website to make an enquiry, and a member of our team will follow up to understand your requirements and discuss how we can support your business, whether that’s staffing, maintenance, or another service.
Programmed acknowledges the Traditional Custodians of the land on which we work, live, and come together. We recognise the ongoing connection of Aboriginal Peoples and Torres Strait Islander Peoples to the Land, the Waters, the Flora, and Fauna as well as to Community. We pay respect to Elders of Country past, present, and emerging.
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