Reactive Maintenance

Assets that fail or are faulty are maintained following customer-defined priority response time.

Technicians attend in compliance with site attendance rules and fulfil all HSE requirements.

Key factors in our Reactive Maintenance approach include:

• Single point of contact from the onsite team or National Service Centre for all service requests
• Monitoring of work orders to complete the task within the customer’s defined rectification time
• Engagement with local representatives on the work to be completed
• A robust field mobility app that keeps you and our team informed of the progress to completion.